General
We have 8 convenient locations across British Columbia, in addition to our online store, nightingalemedical.ca
- Vancouver - South**
408 East Kent Ave S #125, Vancouver, BC V5X 2X7
** Fitting services are not available at this location. - Vancouver - West 16th
785 W 16th Ave, Vancouver, BC V5Z 1S8 - White Rock
1477 Johnston Rd, White Rock, BC V4B 0A2 - Langley
19909 64 Ave, Langley, BC V2Y 1G9 - Victoria
815 Bay St, Victoria, BC V8T 1R3 - Vernon
5601 Anderson Wy #108A, Vernon, BC V1T 9V1 - Kamloops
450 Lansdowne St #211, Kamloops, BC V2C 1Y3 - Kelowna
1953 Baron Rd #101, Kelowna, BC V1X 6W2
For more details on our holiday operating hours, please visit our Contact page.
Need for prescription varies from product to product.
- Prescription required: Ostomy pouches, compression garments, breast care products (e.g., prostheses), continence supplies.
- No prescription needed: General wound care, scar therapy items, foot care tools, nutritional supplements, compression socks.
Specialist fittings (e.g., mastectomy bras and compression garments) often require prescriptions to qualify for insurance.
Formally reviewed in-store or during an appointment.
We have 8 convenient locations across British Columbia, in addition to our online store, nightingalemedical.ca
- Vancouver - South**
408 East Kent Ave S #125, Vancouver, BC V5X 2X7
** Fitting services are not available at this location. - Vancouver - West 16th
785 W 16th Ave, Vancouver, BC V5Z 1S8 - White Rock
1477 Johnston Rd, White Rock, BC V4B 0A2 - Langley
19909 64 Ave, Langley, BC V2Y 1G9 - Victoria
815 Bay St, Victoria, BC V8T 1R3 - Vernon
5601 Anderson Wy #108A, Vernon, BC V1T 9V1 - Kamloops
450 Lansdowne St #211, Kamloops, BC V2C 1Y3 - Kelowna
1953 Baron Rd #101, Kelowna, BC V1X 6W2
For more details on our holiday operating hours, please visit our Contact page.
Need for prescription varies from product to product.
- Prescription required: Ostomy pouches, compression garments, breast care products (e.g., prostheses), continence supplies.
- No prescription needed: General wound care, scar therapy items, foot care tools, nutritional supplements, compression socks.
Specialist fittings (e.g., mastectomy bras and compression garments) often require prescriptions to qualify for insurance.
Formally reviewed in-store or during an appointment.
We have 8 convenient locations across British Columbia, in addition to our online store, nightingalemedical.ca
- Vancouver - South**
408 East Kent Ave S #125, Vancouver, BC V5X 2X7
** Fitting services are not available at this location. - Vancouver - West 16th
785 W 16th Ave, Vancouver, BC V5Z 1S8 - White Rock
1477 Johnston Rd, White Rock, BC V4B 0A2 - Langley
19909 64 Ave, Langley, BC V2Y 1G9 - Victoria
815 Bay St, Victoria, BC V8T 1R3 - Vernon
5601 Anderson Wy #108A, Vernon, BC V1T 9V1 - Kamloops
450 Lansdowne St #211, Kamloops, BC V2C 1Y3 - Kelowna
1953 Baron Rd #101, Kelowna, BC V1X 6W2
For more details on our holiday operating hours, please visit our Contact page.
Need for prescription varies from product to product.
- Prescription required: Ostomy pouches, compression garments, breast care products (e.g., prostheses), continence supplies.
- No prescription needed: General wound care, scar therapy items, foot care tools, nutritional supplements, compression socks.
Specialist fittings (e.g., mastectomy bras and compression garments) often require prescriptions to qualify for insurance.
Formally reviewed in-store or during an appointment.
Orders & Shipping
- In-person: Visit any Nightingale location to place orders with the help of our staff.
For specialized items, such as bra or breast form fittings, or compression garments, we suggest booking a free fitting appointment. - Phone: Call your nearest store to place an order over the phone.
- Online: Browse and add items to your cart via our website.
We ship across BC and Canada from our online store nightingalemedical.ca. Delivery timelines and fees depend on your location and order size. Please check shipping options at checkout or contact your local store for details.
We offer free Shipping to most of Canada, on orders over $150 (or $15 Flat Rate for orders under $150). For deliveries to remote areas (NWT, YT, NU), a Flat Rate of $20 applies.
Once your order ships, you’ll receive tracking details via email (or phone, if ordered in-store). Check the courier’s site for real-time updates.
- In-person: Visit any Nightingale location to place orders with the help of our staff.
For specialized items, such as bra or breast form fittings, or compression garments, we suggest booking a free fitting appointment. - Phone: Call your nearest store to place an order over the phone.
- Online: Browse and add items to your cart via our website.
We ship across BC and Canada from our online store nightingalemedical.ca. Delivery timelines and fees depend on your location and order size. Please check shipping options at checkout or contact your local store for details.
We offer free Shipping to most of Canada, on orders over $150 (or $15 Flat Rate for orders under $150). For deliveries to remote areas (NWT, YT, NU), a Flat Rate of $20 applies.
Once your order ships, you’ll receive tracking details via email (or phone, if ordered in-store). Check the courier’s site for real-time updates.
- In-person: Visit any Nightingale location to place orders with the help of our staff.
For specialized items, such as bra or breast form fittings, or compression garments, we suggest booking a free fitting appointment. - Phone: Call your nearest store to place an order over the phone.
- Online: Browse and add items to your cart via our website.
We ship across BC and Canada from our online store nightingalemedical.ca. Delivery timelines and fees depend on your location and order size. Please check shipping options at checkout or contact your local store for details.
We offer free Shipping to most of Canada, on orders over $150 (or $15 Flat Rate for orders under $150). For deliveries to remote areas (NWT, YT, NU), a Flat Rate of $20 applies.
Once your order ships, you’ll receive tracking details via email (or phone, if ordered in-store). Check the courier’s site for real-time updates.
Insurance & Billing
We provide itemized receipt(s) so you can submit to your insurance provider for reimbursement. We provide direct billing for Pharmacare, ICBC, Worksafe BC, FNHA and Ministry.
We provide itemized receipt(s) so you can submit to your insurance provider for reimbursement. We provide direct billing for Pharmacare, ICBC, Worksafe BC, FNHA and Ministry.
We provide itemized receipt(s) so you can submit to your insurance provider for reimbursement. We provide direct billing for Pharmacare, ICBC, Worksafe BC, FNHA and Ministry.
Product, Returns & Exchanges
We offer free consultations and fittings for ostomy, mastectomy, compression wear.
- Items are returnable within 30 days in unused, unopened condition with receipt.
- Hygiene-sensitive items (like ostomy pouches, garments) may not be returnable once opened. Please check with our in-store Client Care Coordinators.
- In-store: Bring the item and receipt to your local branch.
- Online: Contact customer service to arrange a return shipping label and instructions.
We offer free consultations and fittings for ostomy, mastectomy, compression wear.
- Items are returnable within 30 days in unused, unopened condition with receipt.
- Hygiene-sensitive items (like ostomy pouches, garments) may not be returnable once opened. Please check with our in-store Client Care Coordinators.
- In-store: Bring the item and receipt to your local branch.
- Online: Contact customer service to arrange a return shipping label and instructions.
We offer free consultations and fittings for ostomy, mastectomy, compression wear.
- Items are returnable within 30 days in unused, unopened condition with receipt.
- Hygiene-sensitive items (like ostomy pouches, garments) may not be returnable once opened. Please check with our in-store Client Care Coordinators.
- In-store: Bring the item and receipt to your local branch.
- Online: Contact customer service to arrange a return shipping label and instructions.
Specialized Services
Yes. Our clinical staff supports ostomy, wound, and scar therapies. We stock full supplies and provide tailored advice and training.
Foot Care Services are available at select locations with additional locations planned in the future.
We offer fittings and consultations for ostomy care, breast care fittings, compression garments, and foot care.
Yes. Our clinical staff supports ostomy, wound, and scar therapies. We stock full supplies and provide tailored advice and training.
Foot Care Services are available at select locations with additional locations planned in the future.
We offer fittings and consultations for ostomy care, breast care fittings, compression garments, and foot care.
Yes. Our clinical staff supports ostomy, wound, and scar therapies. We stock full supplies and provide tailored advice and training.
Foot Care Services are available at select locations with additional locations planned in the future.
We offer fittings and consultations for ostomy care, breast care fittings, compression garments, and foot care.
