Shipping


Ostomy Supplies 

Ostomy orders of $100 or more will be shipped free of charge, via courier or express post. Most of the time your supplies will arrive within 24 hours of an order being placed. In the case of an emergency or for new patients being discharged from the hospital, we can ship same day to many urban locations.

For convenience, customers typically request three months of ostomy supplies per order.


Returns

  • All returns must be sent prepaid or returned in person to Nightingale Medical Supplies Ltd.
  • Returned items must be unworn, in new condition and in original packaging; items will not be accepted if opened, marked or coming from smoking households
  • All returns could be subject to a restocking fee and non-stock items will be charged a 20% restocking fee
  • Custom product such as hernia belts are not returnable
  • Items cannot be returned after 90 days